Privacy policy

Last updated: November 15, 2025

PromoMogul (“we”, “us”, “our”) operates this online store and provides products, services, and shopping experiences (the “Services”). This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, place an order, or communicate with us. Our store is hosted by Shopify, which helps us provide our Services to you.

By using the Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect

We may collect the following types of personal information when you interact with our website or make a purchase:

Information You Provide

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information

  • Account login details (if you create an account)

  • Order details and transaction history

  • Communications you send us (customer service, inquiries)

Information Automatically Collected

  • Device details (browser, IP address, device type)

  • Cookies and tracking data

  • Website usage information (pages visited, time spent, interactions)

Information From Third Parties

  • Shopify (our e-commerce platform)

  • Payment processors

  • Advertising or analytics partners

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders

  • Manage your account

  • Send order confirmations and shipping updates

  • Respond to customer service messages

  • Improve our website and Services

  • Personalize your shopping experience

  • Prevent fraud and protect the security of our store

  • Comply with legal obligations

We may also use your information for marketing, such as sending promotions or product updates. You can unsubscribe from marketing emails at any time.

How We Share Your Information

We may share your personal information with:

  • Shopify, which hosts our store and processes data to provide our Services

  • Payment processors to securely process transactions

  • Service providers who assist with shipping, analytics, advertising, and customer support

  • Law enforcement or regulatory authorities, if required by law

  • Third parties only with your consent (for example, if you opt in to marketing tools)

Shopify may use personal information as described in the Shopify Consumer Privacy Policy, which you can review here: https://shopify.com/legal/privacy

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep your cart active

  • Remember your preferences

  • Analyze site performance

  • Deliver relevant advertising

You can manage cookie preferences through your browser settings.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your information

  • Request a copy of your data

  • Opt out of certain data sharing or targeted advertising

To exercise your rights, email us at info@promomogul.com

We may need to verify your identity before processing your request.

Data Retention

We retain your personal information as long as necessary to:

  • Complete transactions

  • Maintain your account

  • Meet legal and regulatory requirements

  • Resolve disputes

Children’s Privacy

We do not knowingly collect personal information from individuals under the age of majority. If you believe a minor has provided information, please contact us.

International Data Transfers

Your information may be stored or processed outside your home country. Where legally required, we use appropriate safeguards for international data transfers.

Security

We take appropriate measures to protect your information, but no online system is 100% secure. Please protect your account credentials.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions, concerns, or requests about this Privacy Policy or your personal information, email us at:

📧 info@promomogul.com