The questions that come up before every order.

Custom printed canopy tents, feather, teardrop and blade flags, step and repeat backdrops, table covers, retractable banner stands, trade show booth packages and embroidered hats, each made to your artwork for trade shows, markets and events.

PromoMogul is based in Las Vegas, Nevada, and ships across the United States. Shipping to the US lower 48 is included in the price. Anchorage, Hawaii and Puerto Rico are available with extended freight. Exact transit is confirmed on your quote.

Headwear is sold in packs, starting at 12 pieces. Tents, backdrops, flags, table covers and stands are ordered individually. Larger runs are priced better, so ask for a quote above 250 pieces.

Use the quote form or email info@promomogul.com. Include the product, quantity, artwork details and your deadline. We respond within 24 hours.

Major credit cards, taken on the invoice we send after your quote. A quoted order over $500 runs on a two-payment model: 50% deposit to start production, balance before shipping. An order placed through the cart is charged in full at checkout.

Catalog sizes can be added to the cart and paid for by card. Anything outside the listed options, or any quantity you want priced properly, goes through a quote. Prices shown are the honest floor for the cheapest configuration, not a guess at what your job costs.

Ships within 2 business days after you approve your proof. Most orders arrive within 10 business days (US lower 48). That is 1 to 2 business days to print after you approve your proof, then 5 to 7 business days by FedEx Ground, with shipping included. Hats arrive within 15 to 20 business days of proof approval, depending on the style.

Yes. Faster shipping is available for an extra charge. Tell us your event date and we will quote it. Tight on time? Tell us your event date before you order and we will confirm it works.

Anchorage, Hawaii and Puerto Rico are available with extended freight. Exact transit is confirmed on your quote.

We split-ship to multiple addresses, including chapter offices and regional event sites, at no additional handling fee.

You get a tracking number as soon as your order ships.

A free digital proof on every order. Proof approval is required before production begins. Nothing prints until you confirm.

AI, EPS, PDF, SVG and high resolution PNG at 300 DPI or higher. If all you have is a low resolution file, we can work from it.

For displays, tents, flags and table covers, choose Hire a Designer when you order and a designer builds the artwork from your logo, text and notes. You approve a free digital proof before anything is made.

Dye sublimation, screen printing, heat transfer, embroidery and digital printing, chosen to suit the product.

Blank samples are available for most products so you can check quality before a bulk order. Sample cost varies by product.

If something arrives damaged, short or not matching the approved proof, email within 7 days of receiving your order, with your order number and photos. Every concern is reviewed personally, with a response inside 24 hours on business days.

We do not accept returns or exchanges. Everything is made to order against artwork you approve, so there is no stock version of it to take back. Replacements and refunds apply where the error is ours, the product is defective, or it does not match the approved proof.