How Long Does a Custom Tent Take to Arrive?
A custom tent, backdrop or table cover ships within 2 business days after you approve your proof, and most orders arrive within 10 business days in the US lower 48. The clock starts when you approve the proof, not when you place the order, so the fastest way to a shorter wait is to approve it quickly.
The short answer
Order this
Ships within 2 business days after you approve your proof. Most orders arrive within 10 business days (US lower 48). Business days do not count weekends, so 10 business days is two working weeks. Shipping is included, and a tracking number is sent as soon as your order ships.
This guide covers tents, flags, backdrops, banner stands and table covers. Hats have their own, longer window, which is listed on the shipping page.
Where the days go
| Stage | Time | What it is |
|---|---|---|
| Printing and handling | 1 to 2 business days | Printed to the proof you approved and checked against it before it ships |
| FedEx Ground | 5 to 7 business days | Included to the US lower 48, with tracking |
Before any of that, there is the proof. You choose your size and options, add your artwork or choose a designer, and we send a free digital proof. Nothing prints until you approve it. If the proof sits in your inbox for three days, the order sits for three days.
What gets an order out the door faster
Send print ready artwork. The files we can use directly are AI, EPS, PDF, SVG or a PNG at 300 DPI or higher, and our guide to what file to send for printing shows what that means in practice. We can work from a low resolution file, but a proof built from one can mean more rounds of changes. Check the spelling, the colors and the placement on the first proof, and reply with a clear yes.
If your event date is close, tell us before you order. Faster shipping is available for an extra charge, quoted per order, so it is never in the price you see on the product page.
What slows an order down
Changes after the first proof are the usual cause. A new logo, a new line of text or a changed color means a new proof, and the clock waits for your approval of it. Alaska, Hawaii and Puerto Rico ship on extended freight, with the transit confirmed on your quote, so email us before ordering to one of those.
If you are shipping to several addresses, such as chapter offices or regional event sites, we split ship at no additional handling fee. Send the list with your quote request.
Working back from your event date
Start from the date the tent needs to be standing. Subtract the 10 business days we quote. Subtract the time you need to approve the proof. Then leave a few days of buffer for the unexpected, because a tent that arrives the afternoon before the show leaves no time to set it up and check it.
Right now the Trade Show Sale takes 15% off trade show displays through December 1.
If the date is tight, ask for a quote, give us the event date and the ship to address, and we will tell you whether it works before you pay. Our trade show deadlines page lists the show dates, and the guide on how far ahead to order trade show displays goes deeper.
Products in this guide
- Custom Canopy Tent 10 x 10
- Custom Canopy Tent 10 x 20
- Trade Show Canopy Kit
- Shop all custom event gear
Every order includes a free digital proof, and nothing prints until you approve it. Ask for a quote if you need a size or quantity that is not listed.
Quick answers
- How long do custom canopy tents take to arrive?
- Custom tents ship within 2 business days after you approve your proof, and most orders arrive within 10 business days in the US lower 48. Shipping is included and you get a tracking number when it ships.
- When does the delivery clock start?
- When you approve your digital proof. Nothing prints until you approve it, so the time you take to review the proof is not part of the quoted window.
- Can I get a tent faster than 10 business days?
- Faster shipping is available for an extra charge. Tell us your event date and we will quote it per order.
- Do tents and table covers ship in the same time?
- Yes. Tents, flags, backdrops, banner stands and table covers share the same window. Hats have a longer one, listed on the shipping page.
- What about Alaska, Hawaii or Puerto Rico?
- They are available with extended freight, and the exact transit is confirmed on your quote. Email us before you order.
Questions on any of this? Email info@promomogul.com. We reply Mon to Fri, 8 to 6 Pacific.
